Why Psychosocial Safety Matters in Every Workplace
That’s exactly what happened to rising NRL star Lachlan Galvin. Last month, Galvin’s management delivered a legal letter to the Wests Tigers, alleging bullying within the club. While Galvin is now set to return to the field, the incident has raised an uncomfortable question: can elite sporting environments be excused from the same workplace safety obligations the rest of us are bound by?
Psychosocial Hazards: The Hidden Risks
Traditionally, workplace health and safety focused on the physical: trip hazards, heavy lifting, machine safety. But the modern workplace is more complex. As confirmed by the Boland Review and the resulting updates to national WHS laws, psychosocial hazards—like bullying, high job demands, poor support, or toxic workplace culture—can be just as damaging as physical ones.
For athletes like Galvin, the lines between personal and professional pressure are often blurred. While high performance environments demand resilience, this can’t come at the cost of wellbeing. Comments that might be brushed off as “banter” or “tough love” could, under closer scrutiny, meet the threshold for bullying.
The reality is this: psychosocial hazards affect performance, retention, and reputation—regardless of whether the workplace is a high-rise office or a football field.
Are Sporting Clubs Bound by the Same Standards?
Yes. Under workplace health and safety legislation, all employers—including professional sporting teams—have a legal duty to provide a safe working environment, which includes managing psychosocial risks.
Just like in corporate settings, clubs must:
- Identify and assess psychosocial hazards
- Take proactive steps to eliminate or minimise those risks
- Establish systems for feedback, reporting, and support
Saying “this is just how footy works” doesn’t cut it. Claims that certain behaviours are “just part of the culture” or “the way we communicate here” are no longer a defence. In fact, they may point to a deeper systemic issue that the organisation has failed to address.
The Challenge of Proving Bullying in Any Workplace
Workplace bullying is notoriously difficult to prove. Often, it occurs behind closed doors, over extended periods, or in subtle ways—sarcasm, exclusion, humiliation masked as humour.
In Galvin’s case, the specific details remain confidential, but reports suggest concerns over communication, pressure, and possibly deeper cultural issues. What matters is not whether someone intended to bully, but how the behaviour impacted the individual.
This is why proactive management is essential. Employers must:
- Establish clear anti-bullying and harassment policies
- Train leaders and employees in respectful communication
- Foster an open environment where concerns can be raised without fear of retaliation
- Implement early intervention strategies when red flags appear
What Workplaces Can Do: Practical Steps Forward
Every workplace—sporting or corporate—must take the following steps to stay compliant and protect their people:
- Risk Assessments: Regularly assess the work environment to identify psychosocial risks like excessive pressure, poor communication, or cultural toxicity.
- Clear Policies: Develop clear, enforceable policies that define bullying, outline reporting procedures, and hold individuals accountable.
- Training & Education: Provide ongoing training to build awareness and equip people with tools to respond constructively to stress or conflict.
- Support Systems: Offer accessible support services, such as Employee Assistance Programs (EAPs), counselling, or mental health resources.
- Feedback Culture: Create safe channels for employees to raise concerns and offer feedback without fear.
The Bottom Line: Culture Is Not an Excuse
Culture is never an excuse for harm. Whether you’re managing a sales team, a government agency, or a professional football club, the obligation remains the same: provide a safe workplace, protect your people—psychologically and physically.
The Lachlan Galvin case is a cautionary tale. It shows what can happen when young employees feel unsupported, unheard, or mistreated in environments where performance is prized over wellbeing. And while his return to play is promising, it should not distract from the broader lesson: psychosocial safety isn’t just about avoiding legal risk—it’s about doing right by your people.
Is Your Workplace Culture Protecting or Harming Your People?
Managing psychosocial hazards isn’t just good practice—it’s the law. At Noble Shore, we help workplaces assess, manage, and monitor psychosocial risks, ensuring your workplace culture supports wellbeing, not erodes it. Whether you’re a board member, executive, or team leader, our advisory services are designed to give you clarity and confidence in meeting your obligations. Because when it comes to psychosocial safety, no team—on the field or off—can afford to get it wrong.





